eBay Full of Deceptive Sony PS5 Listings Despite Warning to Sellers
With the holiday season in full swing and shoppers trying to find high-in-demand game consoles like the Sony PS5 console, scammers are all over eBay with listings that include disclaimers like “Photo Only” and “Box Only.”
- Do you need a business bank account for your online business? Have a look at our review of the five best bank accounts for sellers, some of which are free with no minimum balance or deposits.
- AI can change your entire social media game today. Learn how you can save time writing engaging content faster. [sponsored]
- How to lower your taxable income and pay less in taxes. [sponsored]
- ‘My Community Made’ is a new marketplace to compete with Etsy and Amazon Handmade.
- EXCLUSIVE: Interview with Chris Prill, VP eBay Motors, discussing the new Guaranteed Fit program.
Many of these listings look like listings for the real item and unless a buyer reads through the details, they can easily be coaxed into purchasing one of these scams.
eBay issued a statement about this problem claiming it is actively removing listings from the site.
“We condemn these opportunistic sellers who are attempting to mislead other users,” eBay said in its statement.
“We are in the process of removing all listings for photos of PS5s from our marketplace and will be taking appropriate action against the sellers.”
The company’s statement does not include the “box only” listings, but it would seem to list an empty box in a deceptive manner should equally qualify for removal as “photo only” listings would.
Here is a listing from Saturday morning with 17 bids currently at $805 for an empty Sony PS5 box. And there are many such listings on the marketplace when adding the search “box only” or “empty box” to “ps5.”
eBay Buyer Beware
eBay tries to reinsure sellers with its money-back guarantee, “Buyers who receive an item which is not as described are entitled to a refund via our eBay Money Back Guarantee, provided they completed the transaction on the eBay platform.”
Of course, the problem is that if a seller claims the listing is for a “photo only” or “box only,” did they really receive an item not as described?
To that matter, eBay warns buyers they should be careful, “For any purchase, but especially highly-priced or in-demand items, buyers should exercise caution and thoroughly read the listing description.”
In other words, it seems eBay wants to remove deceptive listings but if a buyer purchases an item from a deceptive listing, it is not entirely clear if eBay will actually protect the buyer if the listing clearly stated the item was not the game console, but for a photo or empty box.
While eBay does have reputational reasons to remove deceptive or scammy listings, especially for high-demand, high-profile products, buyers need to read the entire listing before making a purchase on the platform.
eBay also has an Avoiding Seller Fraud help page to help buyers spot potentially fraudulent listings.
Connect with us: Head over to our Facebook Group for Small Business Sellers and interact with other small business owners.
Follow us on Facebook, Twitter, or LinkedIn to stay up to date with relevant news and business insights for your online business.
Subscribe to Our Newsletter
Business Insights for Your Online Business Presented with a Dash of Humor
We do not share your information and you can unsubscribe anytime.
Richard is co-founder of eSeller365. He has over 17 years of experience on eBay which includes tens of thousands of sales to buyers in over 100 countries and even has experience with eBay’s VeRO program enforcing intellectual property rights for a former employer. And for about two years Richard sold products on Amazon using Amazon FBA in the US.
To “relax” from the daily business grind, for a few weekends a year, he also works for IMSA as a professional race official.