3 Ways Retailers Can Navigate the Complexities of the Decision-Making Process
Returns are complicated. Now more than ever, returns are an essential part of the customer experience. Recent data from Auctane confirmed that 86% of buyers…
Shipping During 2021 Holiday Season Was Calmer and Not the Disaster of Last Year
The 2021 holiday season didn’t turn into the type of shipping chaos experienced in 2020 as the US Postal Service and logistics companies were better…
The Silent Retail Spender – Manual Sales Tax Management
According to eMarketer, US consumers will spend $933 billion on ecommerce this year – signaling the continued growth of digital and omnichannel commerce. The growth in ecommerce…
4 Shipping Trends eCommerce Sellers Should Prepare for This Holiday Season
Last year’s holiday season was unlike any we’ve seen before. Long lines on Black Friday were replaced with weekly online deals beginning in October. Concerns…
2021 Holiday Season – 13 Shipping and eCommerce Experts Insights on What We Should Know
We are entering the most important months of the year for small businesses and online sellers as we head into the holiday shopping season. With…
Could Writing Fake Reviews Online Soon Be Illegal?
The UK government has announced proposals for a number of reforms that would crackdown on fake reviews by making it illegal to write or host…
Lifting The Limitations of eCommerce Growth Potential
The online shopping revolution has finally happened. It took a pandemic to shift customer behavior and solidify new shopper habits, and while we may now…
Beyond Amazon Prime Day: Three Things Small Businesses Should Do to Grow Online Sales
Attracting and managing customers across multiple sales touchpoints is vital to small business survival, especially now as the pandemic has accelerated the shift to digital….
The Next eCommerce Battleground – Fast and Easy Returns – It’s Already Started!
Sellers hate returns, and a new survey from Pitney Bowes shows that buyers are not very fond of them as well, but for a different reason. According…
Adobe Digital Economy Index: How COVID-19 Altered Online Shopping
A year after the pandemic permanently reshaped eCommerce, Adobe explores how online shopping habits and purchasing power have changed through the COVID-19 pandemic. Through their…