Payment Processor Square Defends Reserves Policy After Mounting Criticism
In May we reported that Square was withholding portions of payments for some merchants for up to 120 days citing its Reserves Policy. The practice…
Credit Card Processor Square Faces Lawsuit Over Merchant Payment Holds
Last month we reported that Square notified a small business merchant that it would withhold 30 percent of the transaction amount in a Reserve for…
Report: Square Holding Funds on Business For 120 Days With No Chargebacks or Problems
A small business owner forwarded us an email they received from Square that describes a policy to protect its cash flow in favor of small…
Using payments to take eCommerce to the next level
Often viewed as the “end” of a customer’s purchase journey, payments are frequently overlooked as an opportunity for incremental improvements in a business’ eCommerce operations….
Online bank Novo now integrates with small business accounting solution Xero
Today, Novo announced an integration with Xero, the global cloud accounting software that serves over 1.8 million subscribers in more than 180 countries. Novo has…
PayPal Will No Longer Refund Transaction Fees On Refunds
PayPal released an update to their Account User Agreement that will significantly impact sellers who use PayPal to accept payments. Effective May 7, 2019 PayPal…
Hacked: PayPal’s Resolution Process
Last week my eBay account was hacked and several hundred dollars stolen from my bank account via an unauthorized payment on PayPal. There’s never a…
A Look Inside the Q4 Earnings Calls from eBay and PayPal
This time of year is undoubtedly represents one of the most important earnings report times for eCommerce and related companies as they cover the important…
The Top 20 Ways To Increase eCommerce Conversion
One of the biggest considerations for any eCommerce seller is the conversion rate of their website. You will probably be surprised to learn that the…
Amazon 1-Click Patent Expired Yesterday – Will It Change eCommerce?
Yesterday (September 12, 2017), Amazon’s 1-Click patent expired. Not many people realize that the 1-Click shopping method by Amazon was involved in several legal fights,…