Convince eCommerce Customers To Splash Out At Once In A Few Easy Steps
One of the best ways to get high revenue at eCommerce is to convince people to spend a lot of money all in one go, then influence them to come back and do it all over again. But how do you convince them to purchase even more items? Trust holds the key to attaining your goal.
Gain customer trust
Gaining your customer’s trust is important, especially in transactions where they have to put their credit card number on a website. Most customers don’t have the chance to try the product for themselves, making them hesitate about purchasing your products.
It’ll be easier for you to sell products that have a significant price tag if you were able to gain your customer’s trust. One way of gaining their trust is by showing your licenses or testimonials to build your brand.
Consider having a considerate return policy
Although it can be difficult at times, offer a generous return policy to your customers. Ensure that your selling high-quality products and that most of your buyers love your merchandises.
Focus on offering something different
You have to know how to set yourself apart from everybody else. Emphasize what’s makes your products different from your competitors. You may want to use benefits that set you apart from the competition.
Listen to your customers
Be responsive at all times. It’s a prerequisite if you want to achieve success. Customers who feel heard are more likely to tell their friends about your products which can be a great advertisement for you. You may encourage them to send you a message and contact you via chat.
Enhance the customer buying experience
Improving your customer’s purchase experience can help improve chances of turning them into a repeat customer. It’s important that you provide them with a great customer experience to prevent cart abandonment.
Building an eCommerce store with a high revenue rate can be difficult. But if you have great products, you’ll have better chances of convincing your customers to purchase from you again.
Do you utilise any of these tactics in your online store? Head over to our Facebook Discussion Group or use the comments section below.
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Dave Furness
Dave is a Co-Founder of eSeller365. For over 10 years he has been involved with eCommerce with a particular interest in the marketplaces and the huge opportunities available for sellers when utilizing a multi-channel strategy. After a year of being the UK’s youngest eCommerce consultant, he built an education platform called UnderstandingE that showed the world how to utilize Magento as the “Third Generation of Multi-Channel software”.
Dave has also created a YouTube channel dedicated to entrepreneurship and eCommerce as well as a podcast dedicated to mental health awareness. When Dave isn’t working his main interests include learning and playing Chess, researching the Crypto and NFT space, and trying to find the nearest beach.