Customers Like to Complain
For most small business owners, customer complaints often feel personal. Most owners don’t want to hear about problems, and some even take issues very personal….
For most small business owners, customer complaints often feel personal. Most owners don’t want to hear about problems, and some even take issues very personal….
Amazon Connect is a new self-service tool which is a cloud based contact center service aimed at SMBs. The company is expanding into a business…
Freshdesk, a leading provider of cloud based customer engagement software announced that in partnership with Rolo, they have launched Rolodex, a mobile-first customer support solution…