The 2023 State of Returns
Many small business owners see returns as a cost center. Krish Iyer from Auctane discusses how to turn returns into a major gain in customer retention.
Are Online Shoppers Willing To Pay for Returns? A New Survey May Surprise You
A new survey from Loop Returns reveals some interesting trends that may surprise online merchants as they are tackling the influx of holiday season returns.
FedEx Launches New Low Priced Ecommerce Returns Solution
FedEx announced plans to launch a new low-priced, easy ecommerce returns service for online brands and merchants called FedEx Consolidated Returns.
3 Ways Retailers Can Navigate the Complexities of the Decision-Making Process
Returns are complicated. Now more than ever, returns are an essential part of the customer experience. Recent data from Auctane confirmed that 86% of buyers…
The Next eCommerce Battleground – Fast and Easy Returns – It’s Already Started!
Sellers hate returns, and a new survey from Pitney Bowes shows that buyers are not very fond of them as well, but for a different reason. According…
New Survey Shows 87 Percent of Online Shoppers Consider Easy Return Policy in Purchase Decision
Most small business online retailers dread returns and consider them a nuance and profit killer. Many smaller eBay sellers have pushed back for years against…
Will Online and Marketplace Sales During COVID-19 Crisis Lead to Huge Return Requests?
As the COVID-19 pandemic emergency became more real for people, products flew off retailer shelves creating immediate shortages of many household items that couldn’t be…
Handling Returns the Amazon Way
Handling returns is the most difficult part of an eCommerce business. Returns result in online retailers losing large amounts of money and contributes billions of…
Returns Policies Make 73% of Consumers Think Twice About Purchasing
It seems a retailer’s returns policy is a sticky topic for British shoppers today. When you type “returns policy” UK into the Google search bar,…
US Retailers to Ban Serial Returners
The happy days of serial returners are coming to an end as major retail companies intend to curb high volumes of returns that are hurting…